Last modified: 21 January 2019
Information You Provide Us
Information from Third Parties
We also collect Personal Information about you from other companies. For instance, we may receive Personal Information about you from our payment processing partners.
Information Automatically Collected
Information that we automatically collect in connection with your access or use of our Services may include:
Device Information: We may collect Device-specific information (such as hardware model, operating system version, unique and Device identifiers). We may associate your Device identifiers with your DoGood account.
Log Information: We may record or log information from your Devices, their software, and your activity accessing or using our Services. This information may include:
- The Device’s Internet Protocol (“IP”) address
- Identification numbers associated with your Devices
- Device event information, such as crashes, system activity, and hardware settings
- Location preferences
- Date and time stamps of connection
- System configuration information
- Other interactions with our Services
Information Collected Through Cookies and Similar Technologies
The cookies we use in connection with our Services include:
Session cookies: cookies are temporary cookies that expire and are automatically erased whenever you close your browser window.
Persistent cookies: cookies usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve our Services.
Third-party cookies: We permit certain third parties to place cookies through our Services to provide us with better insights into the use of our Services and user demographics and to advertise our Services to you. These third parties may collect information about your online activities over time and across different websites when you access or use our Services. For example, we utilize Google Analytics to analyze usage patterns for our Services. We may also permit third-party service providers to place cookies for our Services, as indicated above, to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third-party cookies or the resulting information, and we are not responsible for any actions or policies of such third parties.
Information You Share Socially
One of the special features of the Services is that it may allow you to enable or log into the Services via various social networking services like Facebook or Twitter (“Social Networking Service(s)”). By directly integrating these services, we aim to make your online experiences richer and more personalized. To take advantage of this feature, we will ask you to provide your credentials for the applicable Social Networking Service in order to log-in to our Services. When you add a Social Networking Services account to the Services or log into the Services using your Social Networking Services account, we will collect relevant information necessary to enable the Services to access that Social Networking Service and your data contained within that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information (including, for example, your name and photograph, as well as other information that you permit the Social Network Service to share with us) that you have provided to the Social Networking Service, and we will use, store, and disclose such information in accordance with this Privacy Notice. However, please remember that the manner in which Social Networking Services use, store, and disclose your information is governed by the policies of such third parties, and DoGood shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Services.
You may also have the option of posting your Services activities to Social Networking Services when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Platform); you acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any Social Networking Services you have enabled will be able to view such activity.
Please visit the privacy notice of the relevant Social Networking Service to find out more information about your rights and choices.
How We Use Information
If you access the Services through a mobile device, you agree that we may communicate with you regarding DoGood by SMS, MMS, text message, or other electronic means to your mobile device. In the event you change or deactivate your mobile telephone number, you agree to promptly update your DoGood account information to ensure that your messages are not misdirected. Please note that your wireless service carrier’s standard charges, data rates, and other fees may apply where you access the Services through a mobile device. In addition, downloading, installing, or using certain Services on a mobile device may be prohibited or restricted by your carrier, and not all Services may work with all carriers or devices. By using the Services on a mobile device, you agree that we may communicate with you regarding DoGood by SMS, MMS, text message, or other electronic means to your mobile device. In the event you change or deactivate your mobile telephone number, you agree to promptly update your DoGood account information to ensure that your messages are not misdirected.
How We Share Information
We may share your Personal Information with any third parties so they can market to you but only with your express permission.
Accessing Your Information
You must notify us of any change in your Personal Information by updating your DoGood account profile through our Services. Any changes will affect only future uses of your Personal Information.
You can ask us whether we are storing your Personal Information and you can ask to receive a copy of that Personal Information. Before sending you any Personal Information, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you any Personal Information. We will respond as quickly as we can to your requests for details of Personal Information we hold about you.
For Users in Europe
Access: You have the right to request a copy of the information we are processing about you.
Rectification: You have the right to have incomplete or inaccurate information that we process about you rectified.
Deletion: You have the right to request that we delete information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
Restriction : You have the right to restrict our processing of your information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.
Portability : You have the right to obtain information we hold about you in a structured, electronic format, and to transmit such data to another data controller, where this is (a) information that you have provided to us, and (b) if we are processing that data solely on the basis of your consent or to perform a contract with you.
Objection: Where the legal basis for processing your information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
Withdrawing consent: If you have consented to our processing of your information, you have the right to withdraw your consent at any time, free of charge. This includes where you wish to opt out from marketing messages.
You can make a request to exercise any of these rights in relation to your information by sending the request to us at the email address or mailing address set forth under “Contacting DoGood”. For your own privacy and security, at our discretion, we may require you to provide your identity before providing the requested information. Please note that DoGood may take up to 30 days to fulfil such requests.
You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. A list of local data protection authorities in European countries is available here.
We have, and require our third-party service providers that receive Personal Information from us to have, a comprehensive written information security program that contains administrative, technical, and physical safeguards for our respective physical facilities and in our respective computer systems, databases, and communications networks that are reasonably designed to protect information contained within such systems from loss, misuse, or alteration. When your bank account information is transmitted via our Services, it will be protected by encryption technology, such as Secure Sockets Layer (SSL).
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your email for your DoGood account and do not share them with others. If we receive instructions using your DoGood account login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your DoGood account or any other breach of security. We reserve the right, in our sole discretion, to refuse to provide our Services, terminate DoGood accounts, and to remove or edit content.
Links to Third-Party Websites
How can I contact DoGood?
If you have any questions, comments, or concerns regarding these Terms or the Services, please contact us at [[email protected]]